Service

Firstly ------ Your requirements for machine.

I will provide you the most suitable machine according to your raw material, your production capacity; your final product's requirements.

Secondly ------ Guidance

If customers plan to visit my factory, I will pick customers up at the airport, and then accompany with customers to test machine in my factory. We can chat the most suitable machines' Commercial Invoice in my factory, and do the cooperation.

Thirdly ------ After-sale service

My factory will prepare crusher after receiving the down payment. Normally, after 5-20days preparing time, my factory will finish the machines' preparing, and then test machines for you, and I will send the testing effect to customers. Then after customers are satisfied with the testing effect, then customers will plan to send the down payment to my factory, then we shipping machines for customers.

Finally ------ After-sale service

After customers receiving the machines, our factory will dispatch technicians to install machines for customers, and teach customers how to operate machines.

Our factory strictly abide by quality first, customer supreme principle. We’re willing to provide warm and thoughtful pre-sale services, like market analysis, investment planning, site design, raw material formula and after-sales service. We can arrange the installation, debugging and training service for free.We provide high quality equipment as well as best service. Hengtong could be your trustful business partner now and ever.

Pre-sale: 

we given client the details technician offer, sign the sales contract etc.

In-sales: 

we supply the details layout, installation instruction, technician support for the clients.

After sales: 

we arrange engineer to install the machinery and training the workers for client.
(1) We have 24 hours team to solve the after sales problem.
(2) We have free spare parts with the machine.
(3) We supply long term spare parts for every customer.
(4) We always update the new technology to every customer.

After 20 years development, now our company becomes an independent economic entity with the integration of science, engineering and trading department. With high quality equipment as well as best service, our products are widely accepted in both domestic and world market, and also exported to more than 30 countries, such as England, Russia, Sweden, Poland, Iran, Sudan, South Malaysia, Indonesia, Vietnam, etc. 

Home Tel MailInquiry

TOP